Returns, Refunds & Shipping

We Stand Behind What We Build. Always.

At Snowy Mountain Rifle Co., our work is guided by precision, integrity, and accountability. Whether it’s a custom rifle, ammunition, or gear, we want every customer to have full confidence in their purchase. The policies below explain how we handle orders, returns, and support.

Customer Support

Phone: (406) 546-8732
Email: info@snowymtnrifles.com
Address: 575 Hwy 93 N, Hamilton, MT 59840
Hours: Monday–Friday, 8:00 AM–5:00 PM MST

Our team is available to answer questions, check order status, and assist with shipping or return inquiries.

Order Fees

All orders are subject to a 0.5% fee based on the order total to cover transfer fees, taxes, handling, and related administrative costs.

In addition, where permitted by applicable law, payment-method-specific fees apply as follows: credit card purchases incur a 3% fee to cover processing costs; ACH/Bank Transfer purchases incur a 1% fee; and Wire Transfer purchases incur a $75 fee. Please see the Shipping section below for additional shipping-related charges and service requirements, including Adult Signature Required and shipping insurance when applicable.

Shipping

Orders for in-stock items typically process within 48 hours once payment is verified. You’ll receive a shipping confirmation and tracking number once your order has left our shop. Expedited shipping may be available for select products—contact Customer Support for details and current rates.

All shipping costs are calculated and paid prior to shipment.

Snowy Mountain Rifle Co. requires Adult Signature Required service for all orders containing serialized items, including rifles and suppressors, as well as any order over $5,000. Shipping insurance is required on any order over $2,500. Applicable adult signature and insurance charges will be added based on the carrier and shipping service selected.

Custom Rifle Orders

For custom rifles, a non-refundable deposit of 50% of the order total is due on acceptance of the quote. If the balance is not paid within 30-days of notification of order completion, then the order will be returned to inventory. The deposit and any other payments made toward the order will be forfeited.

Lead times for custom rifles and other products are subject to change. Snowy Mountain Rifle Co. will provide updates if the estimated lead time changes for your order.

Long-Range Academy

For Long-Range Academy courses, a non-refundable $500 deposit is due at the time of booking. Your class balance must be paid in full 30 days prior to the date of your class. If your class is not paid in full 30 days prior, you will incur a $100 service charge, due on arrival at class.

Class changes are available at least 60 days prior to the current and desired class date. All class changes are subject to availability and Snowy Mountain Rifle Co. approval. Classes are non-transferable to following years.

Cancel at least 60 days before your class date for a full refund. No-shows and cancellations less than 60 days before your class date will forgo the deposit. To cancel, please reach out through our Contact page and include: all attendee names, your class date(s).

Please review our Long-Range Academy Attendee Info page. By placing an order, you agree to the terms stated there.

Rifle-Matched Ammunition

Snowy Mountain Rifle Co. guarantees our ammunition to be free of defects in workmanship. Because each load is built to a specific rifle’s data, all ammunition sales are final. If you experience any issues or believe something isn’t right, contact our team. We’ll review the situation to determine if the problem originates from our process or components.

Merchandise & Parts Returns, Refunds & Cancellations

For apparel, accessories, and other general merchandise or parts, please contact Customer Support within 10 days of delivery to request a return or exchange. Any return, exchange, refund, or cancellation for non-defective items is offered solely at the discretion of Snowy Mountain Rifle Co. Returned items must be unused, uninstalled, and in their original condition and packaging. All approved returns are subject to inspection once received. If approved, we may issue a replacement, store credit, or refund, as determined appropriate by Snowy Mountain Rifle Co.

Pre-Fit Barrel Orders

All pre-fit barrels are made to order. Once a barrel blank has been threaded and chambered for your order, that order cannot be canceled, returned, or refunded except in the case of a confirmed defect in materials or workmanship. If you believe your barrel has a defect or issue related to our workmanship, contact Customer Support immediately so our team can review the situation.

Sale items

All sale items are considered final sale and are not eligible for return, refund, or exchange. Items purchased at a discounted, clearance, promotional, or otherwise reduced price are excluded from our standard return policy.

Customer-Requested Refunds & Cancellations

For any customer-requested return, refund, exchange, or order cancellation that is not the result of an error by Snowy Mountain Rifle Co. or a confirmed defect in materials or workmanship, any non-recoverable fees or costs already paid by Snowy Mountain Rifle Co. may be deducted from the refund amount.

This may include, but is not limited to, credit card or payment processing fees, shipping charges, insurance or shipping protection costs, adult signature fees, carrier fees, and any other third-party costs incurred in processing, fulfilling, or shipping the order.

If an order has already shipped, original shipping costs are not refundable, and the customer may also be responsible for return shipping unless otherwise approved by Snowy Mountain Rifle Co. Refunds are issued only after the return is approved and any applicable deductions have been applied.

All refunds and deductions are handled at the discretion of Snowy Mountain Rifle Co. and in accordance with applicable law.

Our Commitment

If you are ever unhappy with any part of your custom rifle or any work performed by Snowy Mountain Rifle Co., contact us directly. We stand behind every rifle and every job we do—for the lifetime of the product. Our name is on every rifle that leaves this shop, and that means something.

Shipping Restrictions

We comply with all federal, state, and local laws regarding the sale and shipment of firearms, ammunition, and related components. Please review the following policies before placing your order:

If you’re unsure about your state’s shipping requirements or need help arranging an FFL transfer, our team is here to assist. Contact Customer Support at (406) 546-8732 or info@snowymtnrifles.com.

All firearms and ammunition sales comply with federal, state, and local regulations.